Each year, millions of people visit our service centers, including parents with young children in car seats and teenagers bringing their first car in for maintenance. To us, it’s more than just changing oil—it’s about helping families move forward, safely and confidently. That’s why giving back to the communities we serve is so important to us.
In FY24, the company launched our new community impact platform, Happy to Help. Happy to Help is a phrase customers hear every day in our service centers, and now we are bringing this same helpful spirit to our communities. In addition to a new name, Happy to Help focuses the company’s charitable giving and volunteer efforts on youth health and mental wellbeing. We believe all young people should have access to the health care they need when they need it.
At the heart of Happy to Help is our 15-year commitment to Children’s Miracle Network. Each November, customers join us in supporting local children’s hospitals when they make a donation at one of our service centers. In FY24, we surpassed our fundraising goal and previous record, raising $1.3 million—once again earning a place in the Miracle Million Club. The funds raised by Valvoline Inc. were donated to Children’s Miracle Network, and were distributed among their 170 Children’s Miracle Network Hospitals throughout local communities in the United States and Canada to help support critical life-saving treatments, healthcare services, innovative research, vital pediatric medical equipment, and financial assistance for families unable to afford healthcare services. We take great pride in our long-standing partnership with Children’s Miracle Network Hospitals and are honored to make a positive impact on the lives of millions of children.
*Children’s Miracle Network is a registered third-party service mark.
Safety is a fundamental priority across all of our workspaces, and in FY24, we took steps to enhance the tools, technologies, and processes that protect both our team members and customers. As part of this commitment, we continued our transition to a more robust digital platform for safety activities and record-keeping.
This new platform provides greater visibility into company-wide safety data, trends, and initiatives. Key features include access to digital video recorder (DVR) reviews, enabling team members to observe behaviors, procedures, and techniques in action—allowing for real-time feedback and corrective measures. Additionally, the platform streamlines essential safety practices, such as in-person observations and coaching, daily safety walks, environmental health & safety audits, safety recertifications, and tool inventory audits. These capabilities empower managers to proactively identify and address safety priorities within our service centers, ensuring a safer environment for all.
Safety Feedback
The safety of our team members remains
our top priority, and ongoing collaboration
with employees strengthens our safety culture.
The feedback we receive from our teams
helps inform and shape our safety strategies
and initiatives.
We have established multiple channels for employees to report safety concerns and potential hazards in real time, allowing us to respond swiftly and effectively. One such channel is The Power of One, an open forum where employees can directly share their safety concerns and suggestions with department leaders. Additionally, our STOP Committee meets regularly to stay informed about the latest safety trends and recommend necessary adjustments.
To ensure our safety measures remain effective, we also conduct bi-weekly field assessments, safety expense reviews, near-miss reporting and engagement, weekly safety team meetings, and hazard reporting. These efforts help us continuously improve workplace safety and reinforce our commitment to employee well-being.
Safety Engagement
Valvoline Inc. continues to host tailgate events
across our markets, bringing together highperforming
team members who serve as
safety ambassadors. Designed to be relaxed
and informal, these events encourage greater
participation and engagement while reinforcing
key safety principles. In FY24, we focused the
events to better align with the specific market’s
safety performance, ensuring relevant and
impactful discussions.
Additionally, we introduced our new Safety Scorecard initiative, providing actionable metrics that help each market assess and enhance its safety performance. These scorecards increase visibility into the effectiveness of our safety programs, enabling teams to track progress and prioritize action items. This initiative also allows us to refine in-store safety visits, addressing specific safety gaps with targeted solutions.
Face Guards
Long Ratchets
Burn Gloves
Safety Glasses
Step Stools
Stretches
Bump Caps
Safety Scorecard
*Does not include franchise locations.
**Our safety metrics are calculated using our fiscal year (10/01/2023-09/30/2024) which is not exactly aligned to the Bureau of Labor Statistics (BLS) Industry metrics which are for the prior calendar year. Valvoline Inc compares to NAICS code 8111 “Automotive Repair and Maintenance” BLS information.
***Total Recordable Incident Rate (TRIR); Lost-time Incident Rate (LTIR); Restricted Duty Rate (RDR); Days Away, Restricted, or Transferred (DART); Other Recordable Rate-Treatment other than first aid but not restrictions or lost time (ORR).
We foster an inclusive workplace where everyone feels a sense of belonging. This commitment isn’t just the right thing to do, it’s essential to our success. Our growth strategy depends on attracting and retaining top talent, which means creating an environment that inspires self-improvement and removes barriers to success.
One way we cultivate inclusivity is through our Employee Resource Groups (ERGs). Our ERGs are open to all team members, regardless of whether they identify as part of the community supported by the ERG. These groups provide a supportive space where we can connect, share experiences, and learn from one another. Each ERG is led by employees from across the company—including service centers and corporate headquarters—and is supported by an executive sponsor from Valvoline Inc.’s senior management.
In FY24, we celebrated the launch of La Vamilia, our Latino-Hispanic ERG, continuing our commitment to fostering diverse perspectives within our organization. Some of our ERGs were rebranded in FY24 to more clearly communicate mission and purpose.
LGBTQIA+ Employee Resource Group
Veterans Employee Resource Group
Womens Employee Resource Group
African-American, Black Employee Resource Group
La Vamilia Employee Resource Group
PRIDE members expanding their network into Michigan.
AABERG sponsored several people to engage in the Lexington Unity Breakfast, promoting Black history and futures within Lexington.
POWER hosted a luncheon with nearly 200 attendees, from Valvoline Inc. and Valvoline Global.
La Vamilia launched as Valvoline Inc.’s newest ERG.
Valvoline Inc. ERGs welcomed over 100 new members in total.
Our Veterans ERG co-hosted a Veteran’s Day event with Valvoline Global, and memoralized former Vamily member, Andy Branham, USMC Veteran.
“Throughout my career in the automotive industry, I’ve recognized the power of representation in shaping opportunities and inspiring future generations. This industry is constantly evolving, creating opportunities for all voices to contribute to its growth and innovation. I’m passionate about highlighting the many career paths available and fostering a culture where all will feel empowered to lead and make an impact, which is what inspired me to join POWER. Through POWER, we collaborate to amplify voices, create supportive spaces, and champion an environment where everyone can develop meaningful skills that contribute to a more inclusive and forward-thinking industry.”
AMBERLYNN HOLDER, FRANCHISE BUSINESS CONSULTANT, ACTIVE MEMBER OF POWER
