At the heart of Happy to Help is our 15- year commitment to Children’s Miracle Network. Every November, customers join us in supporting local children’s hospitals when they make a donation at one of our service centers. In FY ‘24, we surpassed our fundraising goal and previous record, raising over $1.3 million—once again earning a place in the Miracle Million Club. These funds support 170 hospitals across the United States and Canada.

The Hands On Assistance (HOA) Fund is a public charity and registered 501(c)(3) not-for-profit organization. The HOA Fund is funded by employees’ donations and matching contributions from Valvoline. The mission of the HOA Fund is to provide support to Vamily members facing financial difficulties resulting from unforeseen personal hardships, natural disasters, or unexpected emergencies. As a result of individual employee contributions and matching donations from Valvoline, in 2023 the HOA Fund made over 100 individual grants that totaled nearly $175,000 in short-term financial relief to Vamily members recovering from hardship.

We strive to foster a culture of growth and development for our employees. We believe that our programmatic approach to workplace advancement is an important element of our growth strategy, and we constantly seek ways to improve it. We are proud of our hiring metrics, which reflect our commitment to prioritizing the needs and well-being of our team members.

Our talent development program continues to evolve and improve, thanks to the feedback and suggestions of our employees. In 2023, we made the decision to transition to a role- and position-oriented approach to improve the certification process for our service center team members and to provide them with greater opportunities for growth. We recognize that we still have much to learn and improve upon, and we remain dedicated to enhancing our learning technology and curriculum to better serve our team members.